bersamaLegal Notice
We at bersama operate an online entertainment platform offering sportsbook, live-dealer tables, slot games, and esports markets. This legal notice sets out the terms under which we provide our services, the jurisdictions in which we operate, and your responsibilities as a user. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited.
Users are responsible for verifying that their access and use of bersama comply with the laws of their own jurisdiction. We recommend checking with your local government or legal advisors before creating an account or depositing funds. This notice does not constitute legal advice, and bersama does not act as a legal advisor to users.
This page covers service availability, account eligibility, data handling, and contact information for legal inquiries. For detailed privacy information, see our Privacy policyFor account terms, see our Terms & conditions
Service availability and jurisdiction
bersama operates in jurisdictions where online wagering and entertainment services are permitted by local law. We do not verify the specific legal status of online gaming in every country or region, nor do we provide legal opinions on whether our services are lawful in your location. It is your responsibility to determine whether accessing bersama is legal where you are located.
We explicitly do not offer services in jurisdictions where online wagering is prohibited. If you are unsure whether bersama is available in your location, do not create an account. Our platform does not display a list of approved countries or regions because local laws change, and we cannot guarantee accuracy. Instead, we recommend contacting your local gaming regulator or legal advisor.
We do not claim to be licensed or regulated in any specific jurisdiction
bersama does not hold licenses from individual countries or state gaming boards. Our operations comply with applicable law in the jurisdictions where we serve users. We do not advertise licences, certifications, or approvals that we do not possess.
Account eligibility and user responsibility
To create a bersama account, you must be of legal age in your jurisdiction (typically 18 or older). You are responsible for confirming that you meet this requirement before registering. During account verification (KYC), you provide personal identification (national ID, passport, or equivalent), which we cross-check against banking records. This process helps us prevent fraud and comply with anti-money-laundering standards.
You must not misrepresent your identity, age, or location when registering. If we discover false information, we may close your account and withhold any balance. You are responsible for keeping your login credentials confidential and for any activity that occurs under your account. We recommend using a strong, unique password and enabling two-factor authentication if available.
Our services span football sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Each category operates under standard gaming rules. You are responsible for understanding these rules before placing bets or wagering.
Data protection and privacy
bersama collects personal data (name, date of birth, national ID, payment information) during registration and account verification. We store this data on encrypted servers and do not share it with third parties except where required by law or to process payments. Your payment information (bank details, e-wallet credentials) is encrypted and handled according to industry standards (SSL/TLS).
We support eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct transfers via mobile banking, local payment, online payment, and e-wallet. Payment processing is handled by these providers; we do not store your full payment credentials on our servers. Our Privacy policy details how we collect, store, and protect your data. If you have privacy concerns, contact our support team via in-app help or email.
We retain account data for the duration of your membership and a reasonable period after account closure to comply with regional financial regulations. We may also retain anonymised transaction data for analytics and fraud prevention. Users in Jakarta, Surabaya, Bandung, and Medan can request data deletion or correction by contacting our support team.
bersama operates under the principle that users are responsible for verifying legal compliance in their own jurisdiction.
Limitation of liability and disclaimers
bersama provides services on an "as-is" basis. We do not guarantee that our platform will be error-free, always available, or free from interruptions. Technical issues, maintenance windows, and external factors (payment provider outages, banking delays during holidays like Idul Fitri or Idul Adha) may affect service availability. We are not liable for losses arising from service interruptions, technical failures, or delays beyond our control.
Game outcomes on bersama are determined by random-number generators (slots) or live-dealer mechanics (blackjack, roulette, baccarat, Dragon Tiger). We do not guarantee any particular outcome or return. Sportsbook odds are set by our pricing team and may change before your bet settles. Past results do not predict future outcomes. Users accept all risks associated with gambling and wagering.
We are not responsible for losses, damages, or disputes arising from your use of bersama. This includes losses from game sessions, failed deposits, withdrawal delays, or account suspension. Our liability is limited to the balance in your account at the time of any dispute, and in no case exceeds the amount you have deposited with us.
Account suspension and termination
We reserve the right to suspend or terminate your bersama account if we detect violations of our Terms & conditionsfraudulent activity, or breaches of local law. Suspension may be temporary (pending investigation) or permanent. If we terminate your account, any remaining balance will be returned to your registered payment method within standard banking windows.
Reasons for suspension include (but are not limited to): providing false identity information, attempting to manipulate odds or outcomes, using automated tools to access our platform, or violating local gaming laws. We investigate suspected violations before taking action, but we may suspend accounts immediately if we detect severe fraud or security threats.
Contact and disputes
For legal inquiries, account disputes, or complaints, contact our support team via in-app help or email. We respond to legal correspondence during standard business hours. If you have a dispute about a specific bet, transaction, or game outcome, provide documentation (screenshot, transaction ID, game history) to help us investigate.
Our support team operates multilingual assistance for users across Indonesia. If you are unable to resolve an issue through our support channel, you may escalate to our management team via email for further investigation.
This legal notice is provided in English. If a translation into another language is required, the English version takes precedence in case of discrepancies. We reserve the right to update this notice at any time without prior notification. Changes take effect immediately upon publication. Continued use of bersama after changes are posted constitutes acceptance of the updated terms.